Terms & Conditions
Last updated: September 2026
The Bud provides digital, technology and IT-related products and services to individuals and businesses.
Our services may include:
Specific services supplied to a customer will be confirmed through a quotation, invoice, proposal, order or written agreement.
A quotation or proposal provided by The Bud is valid for the period specified on the quotation.
An order is considered accepted once the customer has confirmed the order and, where applicable, payment or a required deposit has been received.
The Bud reserves the right to decline an order where we are unable to reasonably provide the requested product or service.
All prices are quoted in South African Rand (ZAR) unless otherwise stated.
Prices may be subject to change before an order is confirmed.
Payment may be made using the payment methods made available on our website, including supported online payment gateways and electronic funds transfer.
Where a service is provided on a recurring basis, the applicable recurring charge will be communicated to the customer before the service commences.
Digital services, including website development, hosting, domain services, email services and Microsoft 365 services, may require information, access credentials, content or approvals from the customer.
Delays caused by missing information, content, approvals or access from the customer may affect the expected completion date.
Once a website or digital service has been approved by the customer and made live, subsequent changes may be chargeable depending on the scope of the requested work.
Some services supplied by The Bud may depend on third-party providers, including hosting companies, domain registrars, software providers, Microsoft, payment providers, telecommunications providers and other technology suppliers.
The Bud is not responsible for outages, failures, price changes, policy changes or interruptions caused by third-party providers outside of our reasonable control.
Customers are responsible for providing accurate information and maintaining the security of their account credentials.
Customers should maintain appropriate backups of important data.
The Bud will take reasonable care when performing technical work but cannot guarantee that data will never be lost or corrupted during repairs, migrations, upgrades or other technical work.
Where The Bud supplies physical IT equipment or other products, ownership of the product will transfer to the customer once full payment has been received, unless otherwise agreed in writing.
Products may be subject to the manufacturer's warranty and applicable South African consumer protection legislation.
Customers may request cancellation of a service by contacting The Bud in writing.
Recurring services may have specific cancellation periods or minimum terms where these have been agreed with the customer.
Cancellation of a service does not automatically cancel outstanding amounts already due.
Refunds are handled in accordance with our Refund & Cancellation Policy and applicable South African consumer protection laws.
Unless otherwise agreed in writing, The Bud retains ownership of its own systems, software, processes, templates and proprietary materials.
Where a website or other custom work is created specifically for a customer and has been paid for in full, the customer's rights to use the completed work will be determined by the applicable quotation or agreement.
The Bud will make reasonable efforts to provide services professionally and reliably.
To the extent permitted by law, The Bud will not be liable for indirect, incidental or consequential losses arising from the use of our services, third-party service interruptions, loss of business, loss of data or loss of profits.
Nothing in these Terms & Conditions limits any rights that a consumer has under applicable South African law.
The Bud reserves the right to update these Terms & Conditions from time to time. The latest version will be published on this website.
The Bud
Email:
hello@thebud.co.za
Telephone:
035 004 0086
WhatsApp:
+27 61 516 2112
These Terms & Conditions are governed by the laws of the Republic of South Africa.