THEBUD

1. Information We Collect

Depending on the service you request, we may collect information such as:

• Name and surname
• Business name
• Email address
• Telephone number
• WhatsApp number
• Billing information
• Delivery information
• Account information
• Information required to provide IT or digital services

Payment card information is generally processed by our third-party payment service provider and is not stored directly by The Bud.

2. How We Use Information

We may use customer information to:

• Process orders and payments
• Provide requested services
• Communicate with customers
• Provide technical support
• Send invoices and account information
• Manage hosting, domains and software services
• Deliver physical products
• Respond to enquiries
• Maintain business and accounting records
• Improve our services and website
• Meet legal and regulatory requirements

3. Third-Party Service Providers

The Bud may use trusted third-party providers to provide services to customers.

These may include payment providers, hosting providers, domain registrars, Microsoft and other technology providers.

Information may be shared with these providers only where reasonably necessary to provide the requested service or meet legal requirements.

4. Payment Information

Online payments may be processed through third-party payment gateways.

The Bud does not require customers to provide their full card details directly to us when using a supported payment gateway.

5. Cookies

Our website may use cookies and similar technologies to provide functionality, improve the website and understand how visitors use our website.

You may configure your browser to restrict or disable cookies, although some website functionality may be affected.

6. Security

The Bud takes reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal requirements and resolve disputes.

8. Your Rights

Subject to applicable law, you may request access to personal information held about you and may request correction of inaccurate information.

9. Contact

For privacy-related questions or requests:

The Bud
Email: hello@thebud.co.za
Telephone: 035 004 0086
WhatsApp: +27 61 516 2112

10. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be published on this website.